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NVIDIA Quadro 4000 machines won't boot up after 10.6.7

NVIDIA is reporting that Mac OS X 10.6.7, released a few days ago, removes drivers for high-end NVIDIA Quadro 4000 cards, so machines with these cards will refuse to boot up after installing OS X 10.6.7.

There is an updated driver for OS X 10.6.7 here. The support post is a little vague and doesn't state if the new driver can be installed before updating to 10.6.7 to prevent the issue from occurring, or if it must be installed afterward. If the latter, the article states that you should install a different graphics card in order to boot up to install the new driver, but I'd only advise that if Safe Mode and Target Disk Mode fail.

Update: TUAW is reporting that the NVIDIA support article is inaccurate and that Quadro 4000 machines will boot up just fine but without 3D acceleration and other features. Just install the new driver and these features will be restored.

Posted by Jon Chappell on Mar 23 2011 to Hardware, Software
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Restoring the default Compressor settings

Does your Compressor settings window have missing items or is completely blank? Here's how to restore the default Apple-supplied settings.

1. Close Compressor if it is open.
2. Navigate to your Applications folder.
3. Ctrl-click on the Compressor application and select Show Package Contents.
4. Navigate to Contents/Resources/English.lproj (or whatever your language is).
5. Cmd-click the following folders to select them: Apple Devices, DVD, Formats, Other Workflows.
6. With all of them selected, ctrl-click on one of them and select Make Alias. Four aliases will be created with filenames like "Apple Devices alias" and "DVD alias".
7. Move the four aliases to ~/Library/Application Support/Compressor.
8. Launch Compressor.

Posted by Jon Chappell on Jan 26 2011 to Final Cut Studio, Apple, Software
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Bootcamp volumes can cause Final Cut Pro hangs

You can add one more item to the ever-expanding list of things that break Final Cut Studio: Bootcamp. Yes, if you have a Bootcamp partition, Final Cut Pro can in some instances hang at startup and refuse to launch.

Luckily the fix is very simple. It seems to be caused by Spotlight indexing and users have confirmed that adding their Bootcamp volume to Spotlight's Privacy list in System Preferences solves the issue for them. Apparently you need several restarts to get the setting to stick but once it does, Final Cut Pro should be able to launch again.

If you did experience this issue, please let Apple know.

Posted by Jon Chappell on Jan 26 2011 to Apple, Final Cut Studio, Software
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Mac OS X 10.6.6 breaking Final Cut Studio

Last month I reported that ProKit 6.0.1 was breaking Final Cut Studio (primarily DVD Studio Pro) for some users. Well, it would appear that OS X 10.6.6 automatically installs ProKit 6.0.2* which is causing the issues all over again.

Here are some forum threads on the topic:
LAFCPUG: WARNING: Mac OS 10.6.6 UPDATE (ProKit 6.0.2)
LAFCPUG: I think I installed ProKit 601 by mistake - crashing
Apple Discussions: Prokit 5 v 6 Cant use DVDSP and iLife at the same time

Not everyone will suffer problems with ProKit 6.x but if you're one of the unlucky few, follow these steps to downgrade to ProKit 5.1. Note that this will probably break iLife '11.

It is clear that Apple's engineering team is having difficulty working out what the problem is, so if you are experiencing this issue you should file a bug report (requires free developer registration) and give them as much information as possible.

* For some reason I still have ProKit 5.1 after installing OS X 10.6.6. I don't know why this is but I'm not complaining.

Posted by Jon Chappell on Jan 16 2011 to Apple, Final Cut Studio, Software
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QuickTime 7 and X Frequently Asked Questions

I've seen a lot of confusion lately about QuickTime X in Snow Leopard and whether or not the older QuickTime Player 7 is still needed.

Here are my answers to the common questions I've seen.

Q: What is QuickTime X?

A: QuickTime X is a stripped-down version of QuickTime that provides highly-optimized hardware-accelerated playback of supported video formats. This optimization comes at the expense of features, as the QuickTime X technologies are primarily designed for playback-only. QuickTime Player X is the default stripped-down media player on Snow Leopard.

Q: What is QuickTime 7?

A: QuickTime 7 is an older but more fully-featured technology designed for playback, editing and capturing. The QuickTime 7 technologies ship with OS X. QuickTime Player 7 is an optional install from the Snow Leopard DVD but is identical to the default QuickTime Player in OS X 10.5 Leopard.

Q: Do I need to install QuickTime Player 7?

A: It's up to you. I would recommend it because QuickTime Player 7 has a lot of features that are very useful to video professionals. But it's important to remember that it's only a player and even if you don't install it, applications can continue to use QuickTime 7 technologies.

Q: Once I have installed QuickTime Player 7, where is it located?

A: It is installed to the Utilities folder inside Applications.

Q: How do I get all of my media files to open with QuickTime Player 7 instead of X?

A: Ctrl-click on a movie file in the Finder, then select Get Info. Under the Open With section, select QuickTime Player 7 and click Change All.

Q: I have a problem with Final Cut Pro. Is it because I haven't installed QuickTime Player 7?

A: No. The QuickTime 7 technologies ship with OS X by default, so installing QuickTime Player 7 makes absolutely no difference to this. It's just a player.

Q: Can QuickTime 7 and QuickTime X conflict with one another?

A: No.

Q: Does Final Cut Pro make use of the newer QuickTime X acceleration technologies?

A: Unfortunately not.

Q: Why is there no QuickTime X Pro?

A: The QuickTime X technologies are aimed at playing back media, not exporting or editing it, so there is no QuickTime X Pro because of technical limitations.

Q: Do I need to purchase QuickTime 7 Pro if I have Final Cut Pro?

A: No, Final Cut Pro unlocks Pro functionality within QuickTime for free.

Q: Why are the dimensions of my video different in QuickTime Player X vs QuickTime Player 7?

A: QuickTime Player X displays all video with a Clean aperture setting, regardless of the video's original aperture.
Posted by Jon Chappell on Oct 31 2010 to Apple, Software, QuickTime
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Restoring an older version of ProKit

ProKit 6.0.1 has been breaking Final Cut Studio for some people and so far there has been no fix from Apple.

Here is how to restore an older version:

1. You will need to obtain a copy of the old ProKit.framework file either from a friend, another computer on the network or a Time Machine backup.

Update: I have discovered that the version of ProKit 5.1 on Apple's site that is supposedly Leopard-only is also Snow Leopard-compatible. You may need to install ProKit 5.0 first. Before installing, open up the Terminal in /Applications/Utilities and type sudo pkgutil --forget com.apple.pkg.ProAppRuntime, then enter your admin password.

2. In the Finder, navigate to /System/Library/PrivateFrameworks and copy the ProKit.framework file to your desktop.

3. Ctrl-click on the file on the desktop and select Compress "ProKit.Framework".

4. Delete the original file from your desktop and empty the trash. Leave the compressed file there for now.

5. Copy the older ProKit.framework file to /System/Library/PrivateFrameworks, overwriting the newer one. You will most likely need to enter an administrator password to do this.

6. Final Cut Studio applications should now work and it should be safe to delete the compressed file. If they do not, try restarting your computer.

7. If something goes wrong, decompress the compressed file and copy it back to the PrivateFrameworks directory.

(The reason for compressing the file is to ensure that OS X doesn't continue to recognize it as a framework and potentially try to link to it.)

If the installer refuses to install, try using Pacifist to extract the files or try this manual method (be careful).

Posted by Jon Chappell on Oct 26 2010 to Final Cut Studio, Apple, Software
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ProKit 6.0.1 breaking Final Cut Studio

ProKit 6.0.1 came out last week with bug fixes for Logic and Aperture. No Final Cut Studio changes were mentioned, and in fact it would seem that a number of people have experienced problems after updating:

Apple Discussions - Installed Pro Kit 6.0.1... all Pro Apps down!

Apple Discussions - DVD Studio Pro 4.1.2/ProKit Update 6.0.1

LAFCPUG - WARNING - Just did Prokit update

Ken Stone - Last week's Pro Kit update 6.0.1-DVD studio Pro crashing

For the record, I know several people who have installed this update successfully with no problems whatsoever, but as this update doesn't specifically address anything in Final Cut Studio it's better to give it a miss.

Anyone experiencing issues should report the bug to Apple or leave feedback. There isn't a fix for this as of yet but some people have managed to repair it by restoring the old ProKit.framework file from their Time Machine backups or from another machine on their network.

(Note: FCS Remover won't help in this instance because ProKit is now integrated into OS X and FCS Remover never removes files that reside in the System directory for safety reasons.)

Update: Here's how to fix it.
Posted by Jon Chappell on Oct 26 2010 to Apple, Final Cut Studio, Software
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FCP error: Project is unreadable or too new for this version

If you're getting the error message "Project is unreadable or may be too new for this version of Final Cut Pro" when you try to open a particular project, it may be due to one of three reasons:

1. The project was created with a newer version of Final Cut Pro. Make sure you have the latest version, or alternatively ask the person who gave you the project to export an XML file that you can import into an earlier version.

2. The project's metadata may be invalid. Use Project Repair to fix this.

3. The project is corrupt. There is unfortunately no fix for this. You will need to restore the project from a backup or autosave. Our FCP Versioner software automatically backs up your project every time you save it, and Autosave Cleaner can archive autosaves so that they are never automatically deleted by Final Cut Pro.
Posted by Jon Chappell on Oct 25 2010 to Final Cut Studio, Apple, Software
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Removing the codec name from a Compressor destination

Whenever you export a Compressor batch, Compressor normally appends the name of the codec to the file, such as "-DV NTSC" for instance. This isn't always desirable.

Here's how to remove it:

1. Go to the Destinations tab.

2. Click the plus button (+) and select Local.



3. Browse to a location.

Important: Do not browse to the same directory as the source files otherwise the new files will overwrite the source media.

4. Under Output Filename Template, set it to Source Media Name. You can use the drop-down button to select template options.



5. Drag the new destination onto the clips in your batch.



6. If you want to use the new destination by default in all new batches, go to Preferences and set Default Destination to the destination you just created.

Posted by Jon Chappell on Oct 23 2010 to Final Cut Studio, Apple, Software
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Final Cut Pro bug - Long delays with extended markers

There's a bug in Final Cut Pro 7 that causes the application to beachball when you load transitions into the Viewer. This seems to occur if you have long clips with long extended markers in them (i.e. markers with a duration longer than one frame).

Here's how to replicate:
1. Go to the Effects tab and drag a Bars & Tone generator into the Viewer.
2. Change the duration to 30 minutes (00:30:00;00) and bring it into the timeline. Repeat this step to add a second clip next to the first.
4. Select the first clip, press M to add a marker and then press M again to open up the marker settings dialog.
5. Set the marker duration to 15 minutes (00:15:00;00).
5. Add a cross-dissolve transition between the two clips.
6. Double-click the transition to open it in the Viewer. It will take several seconds to open and will probably beachball.

Observations:
* The extended marker does not need to pass through the transition in order for this to occur.
* Shortening the marker to 20 seconds only causes a brief delay.
* The effect still occurs with short master clips but it was lessened and did not beachball on my system.
* The effect is exacerbated if both clips on either side of a transition use long extended markers.
* This only seems to occur when you use the default transition length or values close to it (00:00:08;28 for NTSC). If you lengthen the transition significantly, it loads much faster. I'm not sure why this is - perhaps it was an anomaly on my system.
* The quantity of markers makes a difference. Loading the transition for a clip with ten 30-second markers takes significantly longer than loading one for a clip with just a single 30-second marker.
* The length of the clip on the timeline is irrelevant. It is the length of the master clip that makes the difference. This explains why even relatively short markers can experience this effect, as there may be a large number of them within a single master clip.

Workarounds:
* Give your markers a color that is not used for any other purpose, then go to Edit > Project Properties and hide markers for that particular color. This resolves the issue, and if you need to see them again, just go back to Project Properties and enable them. This is my recommended solution (thanks Nick).
* Use shorter or fewer markers.
* Split up master clips or export your timeline as a reference movie and put the markers on the exported clip. This workaround works better if your project is short.
* If you are using cross dissolves, consider emulating the effect with opacity keyframes instead.
* Instead of using extended markers, use single-frame markers with a color coding scheme - e.g. red for the beginning marker and green for the end marker.

Test Notes:
* I tested this on Final Cut Pro 7.0.2, OS X 10.6.4, QuickTime 7.6.6.
* Thanks to Thomas Berglund for his assistance in helping me replicate this.
Posted by Jon Chappell on Sep 20 2010 to Final Cut Studio, Software, Apple
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