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11-5-08: New AppleCare articles

In the past week or so, Apple has posted several new ProApp-related articles to the Support section of its web site.

Final Cut Studio: Switch to higher performance graphics with MacBook Pro (Late 2008) - Learn how to configure the MacBook Pro (Late 2008) for better graphics performance with Final Cut Studio.

Motion: QuickTime proxies from RED sometimes import with no audio - Sometimes there may seem to be no audio when you import QuickTime proxies generated by RED cameras or by REDAlert into Motion. This may happen if you import the movie by using the Import button in the File Browser, drag the movie from the File Browser to the Canvas, or drag the movie from the Finder to the Canvas.

Final Cut Pro, Final Cut Express: Unexpected quit during AVCHD ingest - Final Cut Pro 6 or Final Cut Express 4 may sometimes quit unexpectedly when you attempt to transfer AVCHD media, if the third-party Perian QuickTime component is installed.

Final Cut Pro: "AE Effects Error: Unable to find plug-in" warning when opening some projects - You may see the warning dialog "AE Effects Error: Unable to find plug-in..." when you open certain projects in Final Cut Pro.

Motion: Higher performance graphics mode may remain active if Compressor is used to transcode Motion projects on MacBook Pro (Late 2008) - When you transcode a Motion project in Compressor on a MacBook Pro (Late 2008), your computer may stay in "Higher performance" graphics mode after the project has been transcoded. This can happen even after you change the graphics setting in the Energy Saver pane in System Preferences to "Better battery life," log out, and then log back in. The Energy Saver pane in System Preferences may report the graphics mode is "Better battery life," but it will still be in "Higher performance" mode.

DVD Studio Pro: Authoring a DVD that plays automatically without a menu - Most DVDs are created with at least one menu from which the user can select tracks, other menus, special features, and so forth. In some cases, you may wish to create a DVD that just plays its content without the need for user interaction.

Logic Pro: Using DSP powered plug-ins with systems that include nodes - Logic Pro 8 allows you to utilize the processing power of additional computers (nodes) on a Gigabit ethernet network. Most of the plug-ins native to Logic, and many third party Audio Unit plug-ins, can be processed by node computers.
Learn more about using DSP powered plug-ins (plug-ins that run from a card or externally connected device, rather than directly from the CPU) and nodes.

Pro Application Replacement Serial Numbers - A new serial number can be generated in the event that yours is missing or invalid. Apple requires a valid proof of purchase to request a replacement serial number submitted via fax or email. The following guidelines will help you to determine what is best for you.