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What to do if you lose your Pro App serial number

Apple have a new AppleCare doc on their site asking a question that comes up quite often - what do you do if you lose your Final Cut Studio (or other Pro App) serial number?

You need to fax or email them proof of purchase giving details of the product purchased, the price paid, when it was purchased and the name and address of the reseller. I am emphasizing reseller here because the purchase must have been made from either Apple or an authorized reseller in order to qualify. If you bought it from eBay or from a friend, you're out of luck, unless they happen to be authorized.

This actually raises one more question - legal purchasers of Final Cut Studio are allowed to transfer their license to one other person as long as they remove all traces of FCS from their system, but most people sell their software and don't bother to fill in the transfer form. The article doesn't state whether the recipient of the transferred license would be eligible for this scheme, although I would imagine the answer is yes. Apple used to provide a way of offering feedback on AppleCare docs but unfortunately they no longer do this.

Hopefully we'll have another doc up soon answer another common question - what do you do if your disc gets lost, stolen or damaged?

[via LAFCPUG]