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Introducing Compressor Repair 1.0.0

Compressor Repair is a new tool created by us to diagnose and fix Compressor problems.

Basically, if you're unable to submit batches, it's almost certain that qmasterd isn't running. And if it isn't running, that's probably because it's not in your StartupItems folder or it's exiting upon startup due to an error. And most people manage to fix their problems by reinstalling Compressor and Qmaster so that indicates that the problem is due to either missing files or files with incorrect permissions.

So Compressor Repair checks for missing files and modifies their permissions if they do not have read access (and write access where necessary). It trashes your Qmaster spool folder, which can be the cause of "stuck" batches, resets Qmaster and launches qmasterd. It can also optionally trash Compressor preferences, which can be the cause of Compressor refusing to load.

It is designed for Compressor 3 and both OS X Leopard and Tiger. It is completely free and is available here.

As always, we are trying to make the best products we possibly can so we appreciate all feedback you can give. You can email us, report a bug, suggest a feature or use the feedback link at the bottom of every page.