(818) 308-4607 Los Angeles, CA
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We've just launched our new account portal that allows you to easily view and manage your Digital Rebellion application licenses.
Registration is quick and easy. If our system detects that you have software licenses registered to the email address you signed up with, it will send you an email with a link to confirm your address. Once you've confirmed it, you'll be able to view all of the registration information for each product you own.
If you have different products registered to different addresses, you can easily link them to your account by confirming that you own the other address. If you no longer have access to the old address, please contact us and we'll help you link it up to the new account.
Furthermore, we will be switching to an online registration system for all new products and major updates to existing products. This makes registering and licensing our products easier because you will be able to license applications simply by entering your email address and password.
No shipping products are yet using the new registration system but because there are likely to be a number of questions about this change we've prepared an FAQ below.
Q. Does the new licensing system mean you are switching to a rental model?
A. No, our licenses are still permanent, it's just a change to how you register the application on your computer.
Q. Do I need internet access to register?
A. Yes, you will require an internet connection at the point of registration.
Q. Must my computer constantly be connected to the internet in order to use the application?
A. No, this is not necessary. You will need to connect periodically and we're not yet sure of the exact grace period but it is likely to be once every few months.
Q. Am I locked out of the software if I forget my password?
A. No, a password is only required if you want to register or unregister the software. If you forget your password you can reset it here.